Data, Analytics & AI

Advanced AI & Analytics

Forecasting, segmentation, anomaly detection.

Machine-learning models wired into operational workflows — instrumented, observable, and continuously verified against business KPIs.

The case

Most analytics
ends as a chart, not a decision.

Forecasting models that aren't embedded in the planning workflow are slide-deck art. Segmentation that the CRM team doesn't trust gets ignored. Anomaly scoring that floods a queue without context becomes noise.

We design analytics for the decision they support — not the dashboard they decorate. Every model is wired to a workflow, instrumented against a business KPI, and continuously verified after launch.

What we build

Models
with operational wiring.

01

Forecasting & demand sensing

Hierarchical forecasting that accounts for promotions, seasonality, and external signals — and writes back into the planning system, not a one-off dashboard.

02

Customer segmentation

Behavioral clusters and lifetime-value models powering personalization, lifecycle marketing, and CRM workflows — refreshed on cadence, not as a project.

03

Anomaly detection

Real-time anomaly scoring for fraud, operational risk, and quality in industrial telemetry — context-rich enough that the operator trusts the queue.

04

Decision intelligence

Optimization and reinforcement-learning systems that translate predictions into actions — pricing, scheduling, routing, allocation.

05

Causal & uplift modeling

Causal-inference and uplift models that answer “how much did this actually move the metric” — finance-grade, not vanity-grade.

06

Self-serve analytics enablement

Notebook patterns, semantic-layer hooks, and analyst guardrails that let your data team scale without losing rigor.

How we engage

Four phases —
from business question to compounding model.

Each phase ends in an artefact your operations team uses the next quarter — not a deck. We refuse to ship a model without a defined decision, an operator, and a measurable KPI tied to it.

01

Frame

Weeks 1–2

Translate the business question into a model spec. Define the decision the model supports, the operator who'll act on it, and the KPI we'll measure against in production.

02

Prototype

Weeks 2–6

A working model on real data — accuracy, latency, and explainability profiled against the production constraints. Stakeholder check-ins weekly so the spec evolves with the evidence.

03

Productionize

Weeks 6–12

MLOps pipeline, monitoring, drift surveillance, eval-as-code. The model earns a registry entry, an SLO, and a runbook before it sees a single real decision.

04

Operate

Ongoing

Continuous evaluation against the business KPI. Drift surveillance, retraining cadence, and operator feedback loops live on the same backlog as the rest of the product.

Reference architecture

Models meet workflows
through a thin, observable seam.

The architecture that survives — not the most-recommended one. Each layer owns a clear responsibility and inherits the governance posture of the lakehouse below it.

01

Data layer

Layer 01

Governed, AI-ready data sourced from the lakehouse, feature-store-aware, and instrumented for drift before the first model trains on it.

Curated tables
Feature platform
Streaming features
Lineage
Drift monitoring
02

Modeling layer

Layer 02

Where models are trained, registered, and version-controlled. Reproducibility is a first-class concern — not an afterthought retrofitted under audit pressure.

Training pipelines
Model registry
Eval harness
Hyperparameter studies
Notebook patterns
03

Decisioning layer

Layer 03

The thin seam between model output and operational workflow. Where score becomes decision, with explanations, thresholds, and human review built in.

Decision API
Optimization layer
Score thresholding
Human-in-the-loop
Explanations
04

Workflow layer

Layer 04

The system the human operator actually works in. Models that don't reach this layer are slide-deck art — every engagement we run lands here.

CRM workflows
Planning systems
Operations dashboards
Alert queues
Embedded experiences
05

Observability plane

Layer 05

Continuous evidence — model and decision, instrumented as one. Drift, performance, and KPI movement tracked against the business question that started the work.

Performance telemetry
Drift surveillance
Decision audit
KPI tracking
Operator feedback

Stacks we work with

The toolkit for
models that actually ship.

Most engagements span four to six of the categories below. The choice tracks the lakehouse you already run on — we resist re-platforming for tooling fashion alone, and we benchmark against simple baselines before reaching for the deep-learning hammer.

01

Modeling frameworks

Where models are trained. Choice driven by team familiarity, the deployment target, and the maturity of the model class — gradient-boosted trees still win more often than the LinkedIn discourse implies.

scikit-learnXGBoostLightGBMPyTorchTensorFlowProphet / Nixtla
02

Time-series & forecasting

Hierarchical, intermittent-demand-aware, and external-signal-friendly. We benchmark against simple baselines on every engagement — most published benchmarks quietly omit the comparison that matters.

NixtlaProphetDeepARTimeGPTCustom hierarchical
03

Optimization & decisioning

Where predictions become decisions. Linear / mixed-integer for constrained problems; reinforcement learning where the reward signal is genuinely measurable and the explore-exploit cost is acceptable.

GurobiOR-ToolsPyomoVowpal WabbitCustom RL
04

Feature & registry

The components most enterprises buy last and need first. Feature reuse and disciplined versioning are what separate a working model from a working capability that compounds.

FeastTectonMLflowWeights & BiasesDVC
05

Serving

Where the model meets the request. Picked against latency budget, batch vs. realtime, and how strict the rollback path needs to be in your operational context.

KServeBentoMLFastAPITritonCloud-native serving
06

Monitoring & evaluation

Drift, performance, and decision quality in production. The component that determines whether the model is genuinely working twelve months in — or quietly silenced and worked around.

ArizeEvidentlyWhyLabsCustom drift suitesKPI dashboards

Outcomes we engineer for

What models
are measured on.

We refuse to ship a model without a measurable business KPI tied to it. These are typical lifts post-deployment, observed in production over the first two quarters.

+7%

Revenue lift

Typical first-season lift from dynamic-pricing and demand-sensing rollouts in seasonal businesses.

−50%

Fraud false-positives

Reduction in false positives at parity recall when a legacy rules engine is augmented with ML scoring.

−30%

Forecast error

Reduction in MAPE across hierarchical forecasts when promotions and external signals are properly modeled.

Days, not weeks

Anomaly time-to-action

Median time from anomaly to operator action when scoring is wired to the workflow, not a dashboard.

Where this applies

Anywhere a decision
rides on a forecast.

If your business runs on a forecast, a segmentation, or an anomaly queue — the engineering posture is the same regardless of vertical.

  • Retail & Luxury
  • Consumer Goods & D2C
  • Hospitality & Travel
  • Banking & Capital Markets
  • Insurance & Reinsurance
  • Healthcare Providers & Payers
  • Pharma & Life Sciences
  • Manufacturing
  • Energy & Utilities
  • Telecom & Media
  • Logistics & Mobility
  • B2B SaaS
  • Public Sector
  • Higher Education

Common questions

Before we model,
what teams ask.

How do you measure whether a model is actually working?

Every engagement starts by defining the decision the model supports, the business KPI it must move, and the post-deployment evaluation cadence. We refuse to ship without all three.

What if our data isn't clean enough yet?

It rarely is. We treat the data quality work as part of the engagement scope, not a precondition. We've shipped working models with imperfect data — what matters is that the imperfection is bounded and observable.

Will the models keep working after you leave?

Yes — that's the entire point. We deliver MLOps, monitoring, and runbooks alongside the model. Most engagements include a 60–90 day stabilization period before full handoff.

Start the conversation

From dashboards
to decisions that move the KPI.

Tell us the decision you want better. We'll work back from there.